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120+ Production APIs standardized ZERO security breaches since implementation 90% Reduction in service duplication Enterprise-wide observability dashboard
Case Study Narrative
Enterprise API Strategy & Governance
Standardized the API lifecycle for a global enterprise, implementing robust security, automated quality gates, and high-fidelity observability.
Context & Stakes
Prior to this initiative, API development was siloed across multiple teams, with inconsistent security standards and zero central governance. This led to significant security risks, duplicated efforts, and a complete lack of discoverability for existing services.
The mission was to establish a unified API Operating Model that could support 120+ production APIs while maintaining strict security compliance and governance.
Architecture & Mandate
Technical Architecture Diagram Placeholder
My mandate involved:
- Defining global API Standards and Security Policies (OAuth2, TLS, RBAC).
- Implementing API Manager and Exchange as the central source of truth.
- Building an observability stack using Splunk, ELK, and Anypoint Monitoring.
- Creating a Delivery Operating Model aligned with ART/PI planning.
Measurable Results
Post-Mortem: What I'd Do Differently
"I would have prioritized developer advocacy more heavily in the first phase. We focused strictly on the governance 'gates', which initially met some internal resistance. A more collaborative 'enablement' approach would have accelerated adoption and reduced the initial friction between the COE and the feature teams."
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